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FREQUENTY ASKED QUESTIONS

What is the Win Big with Lynx Promotion?

The Win Big with Lynx Promotion is an on pack Instant Win promotion giving entrants the chance to win fantastic prizes with Lynx! In fact, every qualifying entrant within the competition period gets a reward at the very least.

When is the Win Big with Lynx Promotion open?

The Promotion Period opens on 6th August 2025 and closes on 28th February 2026. You must purchase and enter within these dates for your chance to win. .

I’ve purchased a pack outside of the Promotion Period – What now?

Only entries submitted within the Promotion Period (6th August 2025 - 28th February 2026) will be eligible to win a prize. Entries received outside this period will be void.

What prizes are available to be won?

Instant Win:
There is a chance to win 1 of 10, Trip to the FIFA World Cup 26™ for you and a guest + £1,000 spending money; 1 of 150 Xbox Series X Console + £70 Xbox eVoucher to Purchase the EAFC 26 Game); 1 of 250 £100 Cash; 1 of 1,000 £10 Amazon eVoucher, 1 of 10,000 £5.95 Free product eVoucher
Winners will be determined by a secure and automatic computer-generated algorithm that produces verifiably random results.
Although all prizes are available to be won, there is no guarantee that they will all be won.

Who is eligible to participate in the Win Big with Lynx Promotion?

Residents of the United Kingdom [England, Scotland, Wales, and Northern Ireland] who are aged 18 or over

Can I win a prize or get a reward more than once?

Yes, you can win any of the prizes or rewards more than once excluding the Trip to the FIFA World Cup 26™ for you and a guest + £1,000 spending money prize. Each participant can only win this prize once. If our system identifies that you have already won this prize, you will not be eligible to win it again.

What is the qualifying Win Big with Lynx Promotional Product?

The Lynx Win Big Sunset Fresh Gift Set.

Where will I find a Lynx Promotional Product?

Our products are stocked in all major multiples and many convenience and independent retailers too (subject to availability).

Do I need to keep my receipt?

No, your pack will have a URN (Unique Reference Number) in-pack and will need to enter this number upon entry. A URN is required to show that you have bought a qualifying Lynx Promotional Product within the Promotional Period and can only be used once.

Can I enter more than once?

Yes, you can enter as many times as you would like to. However, a URN is unique and can only be used once during the Promotional Period.

How will I know if I have won?

Winners will find out instantly on screen if they have won and what they have won and will receive an Email and/or SMS link to their prize. Winners of the Top Tier prize will receive an Email and a telephone call of their prize redemption process, winners of the Xbox Prize will be requested to provide postal address onscreen once they have won and receive an SMS with their eVoucher and £100 Cash Prize will receive an email to provide their PayPal details once they have won. PayPal email must match entry email. Upon submission, they will receive a confirmation SMS.

Tier 2: when will I receive my prize?

Your prize will be fulfilled by within 28 days of your claim being received.

Tier 3 Prize: when will I receive my prize?

Your prize will be fulfilled by within 7 days of your claim being received.

My entry isn’t processing on the entry page. What am I doing wrong?

Please contact our customer service team by emailing us at unilevercustomercare@unileverconsumerlink.co.uk explaining what entry problems you are experiencing. Please include screenshots and browser type with your query if possible.

Where can I read the full Terms and Conditions on offer?

You can read the full terms and conditions here https://www.lynxformen.com/uk/winbig/terms.html

Where can I find out more about Lynx?

You can find out more about Lynx here: https://www.lynxformen.com/uk/home.html

I can’t find the answer to my question.

If your query relates to the Win Big with Lynx Promotion, please contact us at unilevercustomercare@unileverconsumerlink.co.uk
If your query relates to a Lynx Product, please contact us at unilevercustomercare@unileverconsumerlink.co.uk

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